Introduction

At VA Rep Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

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Information We Collect

Personal Information We may collect personal information that you voluntarily provide to us when you register on our website, fill out a form, subscribe to our newsletter, or contact us for assistance. This information may include:

• Full Name

• Date of Birth

• Contact Information (Phone and Email)

• Military Information

• Service Needs and Interests

Non-Personal Information We may collect non-personal information about you whenever you interact with our website. This information may include:

• Browser name

• Type of computer or device

• Technical information about your means of connection to our website, such as the operating system and the Internet service providers utilized

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How We Use Your Information

We may use the information we collect in the following ways:

• To personalize user experience and respond to individual needs

• To improve our website and services based on the information and feedback we receive

• To process transactions and provide the services you request

• To send periodic emails regarding your inquiries or other products and services

• To follow up with you after correspondence (live chat, email, or phone inquiries)

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How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

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Third-Party Services

We may employ third-party companies and individuals to facilitate our website and services ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics We use Google Analytics to monitor and analyze the use of our website.

 

Google Analytics collects data about your device, browser, IP address, and on-site activities to provide reports on website usage.

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Payment Processors We may use third-party payment processors to handle transactions securely. These processors are compliant with industry standards and ensure your financial information is protected.

Email Marketing Services We may use third-party email marketing services to manage our email communications. These services help us send you relevant information and offers.

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Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:

• Trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential

• In response to a subpoena, court order, or other governmental request

• To protect our rights, privacy, safety, or property, and/or that of you or others

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Your Consent

By using our website, you consent to our Privacy Policy.

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Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

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Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Name of the privacy officer: Jasmine Liburd

• Telephone number of the privacy officer: (833) 357-2522 ext 705

• Email address of the privacy officer: Support@varepsolutions.org

• Additional contact details if relevant / available: You can also reach us via our contact form on the website for any privacy-related inquiries.