
Policies & Procedures
Legal Information
Welcome to the VA Rep Solutions Policy Page
At VA Rep Solutions, we are committed to transparency and ensuring that our veterans, their families, and all stakeholders understand the guidelines and practices that govern our operations. Below you will find information about our key policies and links to detailed policy documents.
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Key Policies
1. Privacy Policy
We are dedicated to protecting your privacy. Our Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.
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2. Terms and Conditions
Our Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with these terms.
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3. Donation Policy
Our Donation Policy explains the process for making donations, our non-refundable donation policy, and how to request a refund within 48 hours of your donation.
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4. Accessibility Policy
We are committed to making our website accessible to all users. Our Accessibility Policy details the measures we have taken to ensure our website meets WCAG 2.1 AA guidelines.
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Detailed Policy Documents
Privacy Policy
At VA Rep Solutions, we are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information.
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Terms and Conditions
These Terms and Conditions govern your access to and use of our website and services. By accessing or using our website and services, you agree to these terms.
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Donation Policy
Our Donation Policy ensures that all donations received are non-refundable after 48 hours. It also explains the process for making donations and requesting refunds within the specified time frame.
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Accessibility Policy
Our website is designed to align with WCAG 2.1 guidelines and we aim to meet the AA level of conformance. This policy details the accessibility features we have implemented and how you can contact us for assistance.
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Contact Us
If you have any questions or need further information about our policies, please contact us:
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Email: support@varepsolutions.org
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Phone: (833) 357-2522 ext 5
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Thank you for your support and understanding. Your trust is crucial to our mission of supporting veterans and their families.